As an assignment, I had written this critical book review of Elements of User Experience for Web by Jesse James Garrett. The project consists of an essay, a poster-case for a simple wooden-chair, a presentation and a handout. Some critical points that are missing from the method and process of UX as per Jesse James Garrett in summarisation can be found as listed below-

• Human factors and psychological perspectives are missing
• Disabled and special needs users neglected
• The concept of gender is missing
• No process concern for Old people or people with special needs
• Understanding user is not so much elaborated
• No concept of integrated design or working in multidisciplinary teams for designing better experience
• It enforces business oriented approach towards user experience instead of a human centric way of doing UX

Please read the article at Researchgate to find out more-

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